NYPD CRIME CENTER
ASSOCIATE UX RESEARCHER - GIOVANY DAVILA
Enterprise Case Management System (ECMS)
CLIENT: LEEDS for NYPD
Defining the new branding for the NYPD, Modernizing the largest Police Department in America
SIMPLE: Our goal was creating an environmentally-friendly and time-saving tool, police departments spend 50% of their time doing data entry. The process is antiquated and has not been updated since 1998.
Creating the first ever mobile CRIME CENTER APP, A/B testing made easy and app is agile enough to continue to grow and get better.
Finally updated the department and decreasing data-entry time by 33% or 10 weekly hours.