NYPD CRIME CENTER

ROLE

ASSOCIATE UX RESEARCHER - GIOVANY DAVILA

DESCRIPTION

Enterprise Case Management System (ECMS)

CLIENT: LEEDS for NYPD

Defining the new branding for the NYPD, Modernizing the largest Police Department in America

 

GOALS

SIMPLE: Our goal was creating an environmentally-friendly and time-saving tool, police departments spend 50% of their time doing data entry. The process is antiquated and has not been updated since 1998.

 

Achievements

Creating the first ever mobile CRIME CENTER APP, A/B testing made easy and app is agile enough to continue to grow and get better.

 

NYPD Achievements
Finally updated the department and decreasing data-entry time by 33% or 10 weekly hours.