RESUME

Chief Creative Officer | AI Experience & Product Design Leader

PROFESSIONAL SUMMARY

AI Experience Executive with 30+ years designing and scaling intelligent digital products alongside world‑class CEOs and product leaders (including Steve Jobs). Proven record leading cross‑functional AI teams across Silicon Valley–grade organizations, delivering award‑winning enterprise platforms, and translating machine learning capabilities into human‑centered, revenue‑driving experiences. Expert in AI product strategy, UX for ML systems, data‑informed design, and enterprise MVP execution.

Aligned with the standards and operating models of top California AI companies including OpenAI, Google DeepMind, Apple AI/ML, Meta AI, NVIDIA, Salesforce Einstein, Adobe Firefly, Tesla AI, and Anthropic.

CORE AI & PRODUCT LEADERSHIP CAPABILITIES

AI Experience Strategy (Human‑Centered AI, Trust, Explainability)
UX for Machine Learning & Data‑Driven Systems
AI Product MVPs & Enterprise Platforms
Supervised Learning Training Sets & Evaluation Design
Design Thinking × Agile × AI Delivery
Cross‑Functional AI Team Leadership (Design, Data, Engineering)
Executive Stakeholder & C‑Suite Advisory

SELECTED EXPERIENCE

NVIDIA CSP / Datacenter Program Leadership Alignment

Senior AI & Systems Program Leadership (Relevant Experience)

Led complex, high-stakes programs bridging advanced R&D teams, product leadership, and enterprise clients, ensuring alignment across engineering, design, and business stakeholders.
Drove executive-level partnerships with large enterprise and platform clients, aligning technical roadmaps, delivery timelines, and deployment priorities for data-intensive, mission-critical systems.
Managed multi-team, multi-dependency programs involving software platforms, system architecture, and user-facing infrastructure—anticipating risks and resolving issues before impacting delivery.
Created executive dashboards, program metrics, and status reporting to provide real-time visibility into program health, risks, milestones, and outcomes.
Led enterprise-scale deployments and MVP rollouts, coordinating cross-functional teams across engineering, UX, data, and operations under Agile and hybrid delivery models.

Relevant Technical & Domain Exposure
AI-enabled platforms, enterprise systems, and data-driven decision tools
UX for complex system software, dashboards, and observability surfaces
Hardware–software interaction considerations at the system and platform level
Cross-functional collaboration with engineering, data science, and product teams
Enterprise AI maturity, governance, and delivery frameworks
Translated deeply technical concepts into clear, actionable narratives for C-suite and non-technical stakeholders, enabling faster decision-making and alignment.
Extensive experience working adjacent to AI platforms, data-driven systems, ML-enabled products, and large-scale infrastructure, with a strong focus on usability, reliability, and adoption.

C‑Level UX Consultant & AI Experience Researcher

KPMG — NYC & RI | Nov 2021 – Present

Led multidisciplinary AI product teams delivering enterprise‑scale intelligent platforms comparable to Salesforce Einstein and Google Cloud AI solutions.
Drove AI‑enabled product strategy integrating machine learning, predictive modeling, and decision‑support systems into client‑facing applications.
Designed training data frameworks for supervised learning, collaborating with data scientists to improve model accuracy, usability, and adoption.
Applied Human‑Centered AI principles—trust, transparency, and explainability—across financial and advisory platforms.
Delivered award‑winning Phase‑1 AI MVPs under Agile frameworks, reducing time‑to‑value and accelerating enterprise adoption.

Director of User Experience & AI Research

Infosys (RISD Partnership) — NYC & RI | Apr 2018 – Nov 2021

Led AI UX initiatives aligned with global consulting standards comparable to Accenture Song and IBM Watson Experience teams.
Pioneered applied ML solutions including K‑Means clustering for personalization, segmentation, and behavioral modeling.
Established AI‑ready design systems ensuring accessibility, scalability, and ethical AI considerations.
Recipient of the Kraft‑Heinz Excellence in UX Design Award for innovation at the intersection of AI, data, and human experience.

Lead Senior UX & UI Consultant

Saatchi & Saatchi — NYC & Los Angeles | Jan 2015 – Apr 2018

Delivered AI‑informed digital experiences for global brands, aligning creative strategy with emerging personalization and data intelligence models.
Led experience design initiatives comparable to Meta AI‑driven consumer platforms and Google Ads intelligence ecosystems.
Clients included Toyota, Procter & Gamble, General Mills, with multi‑platform product ecosystems.

Lead Senior UX & UI Consultant

Availity — Jacksonville, FL | Apr 2014 – Jan 2015

Advised executive leadership on experience strategy for data‑rich healthcare platforms similar to Apple Health and Google Health AI products.
Introduced advanced UX research frameworks supporting algorithm‑driven decision tools.

C‑Level UX & UI Consultant

URA Productions Inc. — Los Angeles, CA | Feb 2006 – Apr 2014

Delivered AI‑adjacent experience design for Apple, Sony, and entertainment technology leaders.
Played a pivotal role in the PlayStation 4 UI, contributing to system‑level interaction models comparable to modern AI‑assisted operating systems.
Produced brand‑driven digital ecosystems integrating emerging intelligent personalization.

Creative Multimedia Consultant & Partner (Interactive)

PI Interactive — Los Angeles, CA | Feb 2006 – Oct 2008

Co‑founded and scaled a digital agency with data‑informed creative pipelines similar to Adobe Creative Cloud and Firefly‑driven workflows.
Led high‑end digital storytelling and experience campaigns for Louis Vuitton, Prada, Versace.

EDUCATION

Bachelor’s Degree in Design
FIT SUNY — Polimoda, Italy

TOOLS & TECHNOLOGIES

AI‑Adjacent Design: Figma, Sketch, Adobe Suite, Design Systems
Product & Delivery: Jira, Azure DevOps, Agile/Scrum
AI/ML Collaboration: Training Set Design, Model Evaluation UX, Data Visualization
Research: A/B Testing, Behavioral Analysis, Interviews, Card Sorting

SELECTED CLIENTS

TESTIMONIALS

“No one is better than Dolph at creating user‑focused and results‑driven digital experiences.”
— Sean Rad, CEO, Tinder

“A one‑man agency, the creative Sherman tank.”
— M.T. Kaufman, New York Times

“In one weekend, Dolph’s innovation saved our PlayStation launch.”
— Kenichiro Yoshida, CEO, Sony

AWARDS